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Senior Personalized Care

About Us

Meet Our Team

Our Piedmont Home Care Office Staff

Bob Coil – Owner

As president and owner of Piedmont Home Care, Bob Coil provides strategic direction and motivation for the entire company. Having led the team for almost three decades, he brings a wealth of experience to his work monitoring the ever-changing home health care industry and directs Piedmont Home Care to continued growth and success in the Winston-Salem and Piedmont Triad region.

Originally from Mobile, Alabaman, Bob moved to Winston-Salem in 1969 to work with R.J. Reynolds Tobacco Company, where he served as company treasurer and finance executive. He purchased Piedmont Home Care in 1994 and shifted his attention to building his own business.

When not at work, you’ll find Bob out on the golf course enjoying the many beautiful courses in the Winston-Salem area, working on his farm, and spending time with his grandchildren.

Michael Coil  Vice President, Client Services

Michael oversees the day-to-day operations of Piedmont Home Care, making sure the team has all the tools necessary to ensure clients and staff are cared for like family. “This is a family business, and we want to embrace that as part of our company culture.”

While Michael has been around Piedmont Home Care since his father acquired the business in 1994, it was in 2012 that he came on officially as operations manager. Prior to that he worked in Charlotte for an international human capital consulting firm.

Michael and his wife Jennifer were happy to move back to Winston-Salem, their hometown, to raise their family. In addition to activities with his two children, Michael enjoys salt water and fly fishing, bird hunting, and playing golf with his father. He also enjoys searching out places to find the perfect new record for his vinyl collection.

Bob Cain – Vice President, Marketing

Bob brings his creative talents to Piedmont Home Care, helping get the word out to the community about the many services the team offers. From talking with potential clients and their family members to representing Piedmont Home Care at hospital staff orientations, health care conferences and associations including ACAP and HIPSS, he’s been the communications guru of Piedmont Home Care for 15 years.

Bob and his wife Louise have lived in Winston-Salem for 30 years, and love that it is a great place to enjoy excursions exploring the North Carolina Mountains and riding bikes along the Virginia Creeper Trail. Their biggest joy comes from spending time with their daughter — enjoying movies, family game night and especially her Special Olympic Events.

Acey HargettEmployee Relations Manager

Staff recruitment and retention are Acey’s priorities, a good match for someone with great interpersonal skills. In her job she follows each staff member of Piedmont Home Care from the day they submit their application up through their first three months to make sure everything is going well and address any concerns. “What I enjoy most about the work that I do at Piedmont Home Care is being able to directly observe the fruits of my labor. When challenges arise, I help address them, and then the whole team is happier.”

Acey moved to Winston-Salem from eastern North Carolina in 2018 to attend Winston-Salem State University, where she graduated Suma Cum Laude with a Bachelor of Science in

Healthcare Management and a minor in Gerontology. She loved the area so much that she decided to stay and make her home here.

A fun fact about Acey: Her full name is Accebar (uh-say-bur), which is Rebecca spelled backwards. Her grandmother’s name is Rebecca, and it is her mother’s middle name, and now she’s carrying on the family name in a unique way.

Sarah Williams – Human Resources Manager

Sarah is the personnel hub of the office, overseeing benefits and employee concerns. In addition, Sarah works her magic matching caregivers to clients to enhance the relationships that help make up the trademark care and compassion of Piedmont Home Care. Before coming to Piedmont Home Care Sarah worked in the home health field, and that experience helps Sarah understand the importance of consistency in caregiver relationships. “Not only does it help build a personal relationship, it also helps a caregiver know what to look for as far as vital signs or differences in health-related issues.”

You might say Sarah’s work at Piedmont Home Care is just her day job. Before and after work she cares for her family farm in Yadkin County, where she and her partner Ben have a small herd of Black Angus cattle, a miniature donkey, goats, and a rabbit, in addition to their two small children.

Ellen Burris, BSN, RNDirector of Clinical Care

Caring for others is what drew Ellen to nursing, and in her position at Piedmont Home Care she enjoys the opportunity to help people from a wide spectrum of needs. “From short-term rehab to round-the-clock ongoing care, there is such a broad spectrum of care that we provide and I love getting to be a part of an organization that helps the community.” Ellen’s primary responsibility is to conduct initial assessments and follow-up assessments of clients to determine their plan of care and help make good matches with caregivers.

An avid outdoorsperson, Ellen loves raising her kids with husband Aaron in the Piedmont Triad region. They make their home in Mocksville, where you might happen to catch the couple performing around the area as a duo Sourwood Honey

Kristin BrownClient Services Manager

Kristin makes sure everything in the office at Piedmont Home Care runs smoothly, assisting the team with the day-to-day operations, including filling open client shifts, processing new client intakes, leveraging new caregivers with clients that best fit their experience level and personality, and assisting with monthly scheduling an insurance filing. Kristin came from the corporate world, and enjoys the opportunity Piedmont Home Care provides to help others while having the flexibility to spend time with her growing family.

Kristin and her family love living in Winston-Salem where there are plenty of hiking opportunities. One of their favorite getaways is Max Patch Mountain.

Anna Coil ReganStaff Nurse, RN, BSN

Anna works with Ellen to conduct assessments and keep the medical and clinical aspects of Piedmont Home Care running smoothly. One of the things she enjoys most about her job is working directly with clients’ families. “Navigating this world of aging parents is new and

difficult for many of our families, and guiding them through the process while providing a support system is one of the most fulfilling parts of my job, whether that’s logistical or emotional in nature.”

Anna joined the family business in 2013, and truly enjoys being able to work alongside her brother Michael and their father, Bob, along with the rest of the team.

Outside of work, Anna spends most of her time chasing around her two boys, ages 3 and 6. She and her husband love to travel, whether it’s going on new adventures with their kids or attending sporting events (Go Heels).

Our Piedmont Home Care Care Team

Our Caregivers

With Piedmont Home Care, you can rest assured that your loved one is in the care of a well-trained, competent, dependable and trustworthy caregiver. As a family-owned company, we know how important it is to provide your own family with the best possible care. That is why we go to great lengths to ensure all of our staff is the best of the best.

First and foremost, all of our caregivers are registered Certified Nurse Aides. We also require them to have lived in North Carolina for the past five years, which helps them be familiar with our area.  All applicants go through rigorous background checks, including a criminal background check, work history and reference checks, and drug screening. They also go through an interview process where we get to know their personality and help ensure they are the right fit for our company.  Once hired, every new employee meets with our owner, and we get to know them well, before you do.

As a well-respected company in our area, we are blessed to have a lot of qualified people who wish to work for us, and we get great-looking applications all the time. After going through our rigorous screening process, less than 10 percent of all applicants are hired, which can help you feel comfortable that our caregivers are the cream of the crop, hired for their technical skills as well as their character and compassion.

Our caregivers are there for you and your family, providing exceptional care at each and every shift. We make sure they’re there, guaranteeing coverage for every scheduled visit, even if that means arranging transportation if someone’s car breaks down or the roads become icy. We have plans in place for these types of events, and our staff all know what to do.

But most of all, we require that our staff are caring people who want to build a respectful working relationship with their client. We want our client to be an extension of the family, trusted and dependable. We’re there when you need us, without fail.